All Cottman Transmission centers abide by Cottman's complete service philosophy, which calls for your vehicle's transmission to be repaired properly the first time, so that you don't have to lose either time or money.
We will road test your car, perform our FREE and exclusive TransCheck 21 PLUS® Service and examine the transmission pan to determine if your transmission problem can be repaired without the transmission being removed from the vehicle. If it is necessary for your transmission to be "rebuilt", "overhauled", "remanufactured", or "reconditioned", (these are interchangeable terms), a rebuilding procedure will be performed according to our rigid technical standards and backed by our nationwide warranty.
Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.
Cottman's status, reputation, and growth are a direct result of our commitment to quality standards, parts, and warranties, as well as our commitment to our customers.
To provide quality transmission and general automotive repairs at competitive prices with our success being built from repeat customers who trust the service we provide.
We are in business to serve the transmission and auto repair needs of all customers in the communities where Cottman centers are located. Our goal is for our customers to recommend Cottman to others.
Our Service Assurance
Our service Assurance is to be fair and honest in our dealings among ourselves, our customers, our vendors and our community.
We will continue to keep updated on the latest transmission, auto repair and vehicle technologies to assure we provide a superior level of auto repair service. Cottman operates with the highest level of honesty. We will continue to build on our 50 year reputation through the quality of service provided.
Cottman offers Extended Warranties on an array of services. Contact us today for more details.
Committed to Customer Service
At Cottman Transmission and Total Auto Care, we are committed to providing the highest levels of customer service and satisfaction. For outstanding auto repair service in Jacksonville, please call 904-645-0104 today.
Code of Ethics
- To treat you with respect and courtesy.
- To perform a thorough TransCheck 21 PLUS Service before recommending repairs.
- To perform Authorized Repairs.
- To honor the price quoted.
- To return the transmission to it's original condition at no cost to the customer if no internal problem is found.
- To resolve complaints promptly and courteously.
- To develop a long standing relationship with our community.